Shipping & Returns
Once you’ve placed an order, we'll ship it out within 1-3 days (with the exception of orders placed on Saturdays). All of our products are shipped with USPS First Class or Priority. We will issue you a tracking number once your package has been boxed and shipped.
We are currently not shipping outside of the USA.
Returns & Exchanges
If for some reason you need to exchange or return an item, we will accept it up to 7 days after original delivery. To complete your return or exchange, please email firstname.lastname@example.org with your order number and your reason for returning your item(s). We will respond to your email with next steps.
Refunds will only be given once products are returned in full in their original packaging. You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.
Custom orders or one-off item sales are final and can not be returned.
Each pennant is hand-made with incredibly durable and high-quality material. Each piece is unique—slight imperfections truly make each creation one-of-a-kind.